FAQs
GENERAL
What does &Sons offer?
&Sons is a luxury grooming brand dedicated to providing high-quality products for men. Our range includes shaving kits, skincare, and accessories designed to elevate your daily routine.
Where is &Sons based?
&Sons operates from the UK, crafting premium grooming essentials for gentlemen worldwide.
Do you ship internationally?
Yes, we deliver globally. Shipping options and costs vary depending on your location.
PRODUCTS
What materials are used in your products?
We use only the finest ingredients and materials, ensuring our grooming products meet the highest standards of quality and performance.
Are your products cruelty-free?
Absolutely. &Sons is committed to ethical practices, and none of our products are tested on animals.
How do I care for my &Sons items?
Each product comes with care instructions. Generally, we recommend storing them in a cool, dry place and avoiding excessive moisture.
ORDERS & SHIPPING
How long does delivery take?
Delivery times vary depending on your location. Typically, orders are processed within 1-2 business days, with shipping taking 3-5 business days domestically and longer for international orders.
Can I track my order?
Yes, once your order is dispatched, you’ll receive a tracking link to monitor its progress.
What if my order is delayed?
Delays can occasionally occur due to high demand or carrier issues. If your order is significantly delayed, please reach out via outfitsjamesbond.com for assistance.
RETURNS & REFUNDS
What is your return policy?
We accept returns within 30 days of purchase, provided the items are unused and in their original packaging.
How do I initiate a return?
Visit outfitsjamesbond.com and follow the returns process outlined there.
When will I receive my refund?
Refunds are processed once we receive the returned items, typically within 5-7 business days.
SUBSCRIPTIONS
Can I cancel my subscription?
Yes, you can manage or cancel your subscription anytime by visiting outfitsjamesbond.com.
How often will I be charged?
Billing frequency depends on your chosen subscription plan (monthly, quarterly, etc.).
OTHER
Do you offer gift cards?
Yes, &Sons gift cards are available for purchase and can be redeemed on our website.
How can I contact customer service?
For any inquiries, please visit outfitsjamesbond.com, and our team will assist you promptly.
Do you collaborate with influencers or brands?
We’re always open to partnerships. Reach out via outfitsjamesbond.com for collaboration opportunities.
Where can I find more grooming tips?
Explore our blog on outfitsjamesbond.com for expert advice and grooming guides.